Shipment Policy
At Polotribe, we are committed to ensuring a smooth and efficient delivery process for all of our customers. The following Shipment Policy outlines the terms under which we deliver our products:
1. Order Processing
Once your order is placed, we aim to process it within 24-48 hours, excluding weekends and public holidays. You will receive a confirmation email with your order details and tracking information once your order has been dispatched.
2.Delivery Times
We strive to deliver your products within 5-8 business days. Delivery times may vary depending on your location and other factors beyond our control. Please note that delivery times are estimated and not guaranteed.
3. Delivery Charges
We are pleased to offer free delivery on all orders, with no minimum purchase required. This policy applies to standard shipping within India.
4.Shipping Partners
We work with reliable shipping partners to ensure your order reaches you in a timely and secure manner. You will receive tracking details via email once your order is dispatched, allowing you to monitor the delivery status.
5. Delivery Issues
If there are any issues with your delivery, such as delays, damaged goods, or missing items, please contact our customer support team immediately at Support@polotribe.in. We will work with you to resolve the issue as quickly as possible.
6.International Shipping
Currently, we do not offer international shipping. We only ship within India. If you are outside India and interested in our products, please contact us for further information.
